Freight delivered where there's no loading dock.

A liftgate is a hydraulic platform on the back of a truck that lowers freight from the trailer bed to ground level. It is needed when the pickup or delivery location has no dock and no forklift. Liftgate service is typically limited by pallet weight and size, often around 2,000 to 2,500 pounds per pallet and pallets no longer than about 96 inches, depending on the carrier.

Liftgate delivery gets freight to the curb or driveway. Moving it inside a home or building is a separate inside-delivery service.

Carriers add a residential charge when delivering to homes, home-based businesses, apartments, and locations in residential zones. Residential deliveries use smaller trucks, require scheduling with the recipient, and take more time than dock-to-dock business deliveries.

Most carriers call the recipient to arrange a delivery window. A reachable phone number on the bill of lading is essential to avoid failed deliveries and redelivery fees.

Limited-access sites include schools, churches, farms, military bases, prisons, construction sites, storage units, and remote or rural locations. These addresses restrict access or require special handling and are billed a limited-access fee. Declaring the location type at quoting keeps your rate accurate.